This Privacy Policy explains how The Open Nest Company Ltd. collects, uses, and protects personal data when you visit our website, complete a booking, or use our services.

We respect your privacy and are committed to handling your personal data in a transparent and responsible manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

 

1. Personal Data We Collect

When you complete a booking or contact us, we may collect the following information:

  • Full name

  • Email address

  • Billing details (processed securely via our payment provider)

  • Accommodation preferences

  • Dietary requirements or allergies (if provided)

  • Any additional information you choose to share through our forms

We only collect data that is necessary for the organisation and delivery of the retreat.

 

2. Payment Information

All payments are processed securely through Stripe, a third-party payment provider.

The Open Nest Company Ltd. does not store or have access to credit or debit card details.
All payment information is handled directly by Stripe in accordance with their security and privacy standards.

 

 

3. How We Use Your Data

Your personal data is used exclusively for:

  • Processing and confirming your booking

  • Sending booking confirmations, receipts, and relevant information

  • Organising accommodation and meals

  • Communicating practical details related to the retreat

  • Complying with legal and accounting obligations

We do not use your data for marketing purposes unless you have explicitly agreed to it.

 

4. Data Sharing

Your data is not shared with third parties, except when strictly necessary for:

  • Payment processing

  • Legal, tax, or accounting requirements

  • Essential operational needs related to the retreat

We never sell or rent your personal data.

 

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Once data is no longer needed, it is securely deleted or anonymised.

 

 

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data, where legally permitted

  • Object to or restrict certain types of processing

You can exercise these rights by contacting us directly.

 

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

 

8. Responsibility and Participation

By participating in the retreat, you acknowledge that you voluntarily provide personal information necessary for organisational purposes and that you remain responsible for your own health, wellbeing, and participation decisions.

 

9. Changes to This Policy

We may update this Privacy Policy if necessary to reflect changes in legal requirements or our services.

The most recent version will always be available on our website.

 

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, you may contact us via the details provided on our website.

 

Last updated
January 20, 2026